At wjpiso, your privacy is not an afterthought — it is built into every system we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a wjpiso player under Philippine law.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have specific rights over your personal data. Here is what wjpiso guarantees you.
wjpiso ("we", "us", "our") is committed to protecting the privacy and personal data of all players, visitors, and users of the wjpiso platform (the "Platform"). This Privacy Policy describes how wjpiso collects, uses, stores, shares, and protects your personal data in connection with your use of our online gaming services.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as other applicable data protection laws and regulations in the Philippines. wjpiso is registered as a personal information controller with the National Privacy Commission (NPC) of the Philippines.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, all of which form part of the agreement between you and wjpiso. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
wjpiso collects personal data that you provide directly to us, data generated through your use of the Platform, and data obtained from third-party sources where permitted by law. The categories of personal data we collect include:
| // DATA_CATEGORY | // SOURCE | // REQUIRED? |
|---|---|---|
| Identity & Registration | Provided by you | Yes — mandatory |
| Financial & Payment | Provided by you / payment providers | Yes — for transactions |
| Gaming Activity | Generated automatically | Yes — platform operation |
| Technical & Device | Collected automatically | Yes — security & fraud |
| Communications | Provided by you | When you contact us |
| Marketing Preferences | Provided by you | Optional |
wjpiso uses your personal data only for the purposes described below. We do not use your data in ways that are incompatible with these stated purposes without your prior consent.
Under the Philippine Data Privacy Act of 2012, wjpiso processes your personal data on the following legal bases:
wjpiso does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
wjpiso engages trusted third-party service providers to assist in operating the Platform, including payment processors (e.g., GCash, PayMaya, and banking partners), identity verification providers, cloud hosting providers, fraud detection services, and customer support technology providers. These providers are contractually bound to process your data only on wjpiso's instructions and in accordance with applicable data protection laws.
wjpiso may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of wjpiso or others, or investigate suspected fraud or illegal activity.
Where you play games provided by third-party game studios integrated into the wjpiso platform, limited technical data (such as player session identifiers) may be shared with those providers solely for the purpose of delivering the game experience. These providers do not receive your full identity or financial data.
In the event of a merger, acquisition, or sale of all or part of wjpiso's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
wjpiso uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the wjpiso website or use our mobile application.
You can control non-essential cookies through your browser settings or through the cookie preference center available on the wjpiso website. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the operation of wjpiso services.
wjpiso retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| // DATA_TYPE | // RETENTION_PERIOD | // BASIS |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | AMLA / regulatory requirement |
| Financial transaction records | 5 years from transaction date | AMLA / tax compliance |
| Gaming activity logs | 3 years from session date | Regulatory / dispute resolution |
| KYC documents | 5 years after account closure | AMLA / NPC guidelines |
| Support communications | 2 years from last interaction | Legitimate interest |
| Marketing preferences | Until consent withdrawn | Consent-based |
Upon expiry of the applicable retention period, wjpiso will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.
wjpiso implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Despite these measures, no system is completely immune to security risks. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wjpiso will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wjpiso. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.
The wjpiso Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. wjpiso does not knowingly collect personal data from individuals under the age of 21.
If wjpiso discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds to the payment source after completing necessary verification procedures.
If you are a parent or guardian and believe that your child has registered on the wjpiso Platform, please contact our Data Protection Officer immediately using the contact details in Section 13. We take underage access extremely seriously and will act promptly on all such reports.
The wjpiso Platform may contain links to third-party websites or services, such as payment provider portals (e.g., GCash, PayMaya) or game studio interfaces. These third-party sites operate under their own privacy policies, which wjpiso does not control and is not responsible for.
We encourage you to review the privacy policies of any third-party services you access through or in connection with the wjpiso Platform. wjpiso's Privacy Policy applies only to data collected directly by wjpiso and does not extend to data collected by third parties on their own platforms.
wjpiso reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the wjpiso Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the Platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way wjpiso handles your personal data, please contact our designated Data Protection Officer (DPO). Our DPO is responsible for overseeing wjpiso's compliance with the Philippine Data Privacy Act of 2012 and all related regulations.
You may reach our Data Protection Officer through the following channels:
When submitting a data privacy request, please include your registered wjpiso username, the nature of your request, and any relevant details to help us process your inquiry efficiently. We will acknowledge all data privacy requests within 3 business days and provide a full response within 15 business days.
If you are not satisfied with wjpiso's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Your personal data is protected by 256-bit encryption, Philippine DPA compliance, and a dedicated Data Protection Officer. Join millions of Filipino players who trust wjpiso with their gaming experience.