wjpiso Terms & Conditions

By accessing the wjpiso website, mobile application, or any associated service (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the wjpiso Platform and close your account if one has been created. Your continued use of the Platform following any modification to these Terms constitutes your acceptance of the revised Terms.

wjpiso reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. The most current version will always be available on this page, with the effective date clearly indicated at the top of the document. It is your responsibility to review these Terms periodically.

To be eligible to register and use the wjpiso Platform, you must satisfy all of the following conditions:

• You are at least 21 years of age. This is a mandatory legal requirement under Philippine gaming regulations. wjpiso strictly enforces this requirement and will request government-issued identification to verify your age during the KYC (Know Your Customer) process.
• You are a natural person and not a corporation, partnership, or other legal entity.
• You are physically located in the Philippines at the time of registration and during use of the Platform.
• You are not a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You are not a current employee, contractor, director, officer, or agent of wjpiso, nor an immediate family member of any such person.
• You are not registered on any self-exclusion list maintained by wjpiso or any regulatory authority.
• You have not previously had a wjpiso account suspended or terminated for violations of these Terms.
• You are acting on your own behalf and not as an agent or representative of any third party.

wjpiso reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by wjpiso may result in account suspension and withholding of funds pending verification.

To access the full range of wjpiso services, you must create a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, and a valid email address or mobile number.

3.1 Account Verification (KYC)

wjpiso operates a mandatory Know Your Customer (KYC) verification process in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit one or more of the following documents:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID, or Voter's ID)
• Proof of residential address (e.g., utility bill, bank statement, or barangay certificate dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash account showing your registered name)

3.2 One Account Policy

Each player is permitted to hold only one active wjpiso account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. wjpiso uses automated systems to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended and any balances or winnings may be forfeited.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your wjpiso login credentials. You must not share your username, password, or one-time PIN with any other person. wjpiso will not be liable for any losses resulting from unauthorized access to your account caused by your failure to keep your credentials secure. You must notify wjpiso immediately if you suspect unauthorized access to your account.

3.4 Accurate Information

You warrant that all information provided to wjpiso during registration and at any subsequent time is truthful, accurate, and complete. Providing false or misleading information is a material breach of these Terms and may result in immediate account termination and forfeiture of all funds.

wjpiso supports deposits and withdrawals in Philippine Peso (PHP) through the following payment channels: GCash, PayMaya, BPI, BDO, Metrobank, and other methods as may be made available from time to time. All transactions on wjpiso are conducted exclusively in PHP.

4.1 Deposits

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification status and chosen payment method.
• Deposits are credited to your wjpiso account balance upon confirmation from the payment provider. GCash and PayMaya deposits typically clear within 30 seconds under normal conditions.
• wjpiso does not charge fees on deposits; however, your payment provider may apply their own transaction fees.
• Only payment methods registered in your own name may be used to deposit into your wjpiso account. Third-party deposits are strictly prohibited.

4.2 Withdrawals

• Withdrawal requests are processed within 24 hours for fully verified accounts. GCash withdrawals typically clear within 30 minutes during business hours.
• The minimum withdrawal amount is ₱200. Maximum withdrawal limits may apply per transaction and per day.
• Withdrawals will only be processed to a payment method registered in your own name and previously used to make a deposit, unless otherwise approved by wjpiso's compliance team.
• wjpiso reserves the right to request additional verification documentation before processing any withdrawal.
• Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they become eligible for withdrawal.

4.3 Anti-Money Laundering

wjpiso complies with all applicable Philippine anti-money laundering laws and regulations, including the Anti-Money Laundering Act (AMLA) as amended. wjpiso may report suspicious transactions to the appropriate authorities. Depositing funds for any purpose other than genuine gaming activity is strictly prohibited.

wjpiso offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each offer, in addition to the general bonus terms set out below.

• Bonuses are available to players who have completed account verification unless otherwise stated in the specific promotion terms.
• Each promotion may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Bonus funds are credited to a separate bonus balance and must meet the applicable wagering requirement before any associated winnings can be transferred to your withdrawable balance. Wagering requirements are specified in each promotion's individual terms.
• Bonus funds and any winnings generated from bonus funds cannot be withdrawn until all wagering requirements have been fully satisfied.
• wjpiso reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means, including the use of multiple accounts or the provision of false information, will be voided and the associated account suspended.
• wjpiso's decision on all bonus-related matters is final and binding.

All games available on the wjpiso Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between individual game rules and these Terms & Conditions, these Terms shall prevail unless the game rules expressly state otherwise.

6.1 Random Number Generation

All wjpiso casino games that rely on random outcomes use certified Random Number Generator (RNG) technology. The RNG systems used by wjpiso are regularly tested and certified by independent third-party auditors to ensure fairness and unpredictability of outcomes.

6.2 Live Casino Games

Live casino games on wjpiso are streamed in real time from professional studio environments. Game outcomes in live casino games are determined by physical means (e.g., cards dealt, roulette wheel spins) and are not subject to RNG. All live game sessions are recorded and may be reviewed in the event of a dispute.

6.3 Sports Betting

Sports betting markets on wjpiso, including PBA, NBA, and other leagues, are subject to the specific rules applicable to each sport and market type. wjpiso reserves the right to void bets in the event of obvious pricing errors, match abandonment, or other exceptional circumstances as defined in the sports betting rules.

6.4 Malfunction Policy

In the event of a game malfunction, system error, or communication failure, wjpiso reserves the right to void affected bets and return stakes to players. wjpiso shall not be liable for any losses arising from game malfunctions beyond the return of the original stake amount.

The following conduct is strictly prohibited on the wjpiso Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering more than one account on wjpiso
• Providing false, inaccurate, or misleading information during registration or verification
• Using the Platform if you are under 21 years of age
• Accessing the Platform from a jurisdiction where online gambling is prohibited
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform
• Exploiting software bugs, errors, or vulnerabilities in any wjpiso game or system
• Colluding with other players to gain an unfair advantage in any game
• Engaging in any form of match-fixing, arbitrage betting, or bonus abuse
• Using the Platform for money laundering or any other illegal financial activity
• Attempting to reverse-engineer, decompile, or disassemble any part of the wjpiso Platform
• Harassing, threatening, or abusing wjpiso staff or other players
• Using a VPN, proxy, or other means to disguise your true location or identity

wjpiso reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the required timeframe
• Suspected fraudulent activity, money laundering, or other illegal conduct
• Receipt of a chargeback or payment dispute from a player's payment provider
• Identification of the account as a duplicate of another wjpiso account
• Request by a regulatory authority or law enforcement agency
• Player-initiated self-exclusion request

Upon account termination for cause, wjpiso reserves the right to withhold any balance pending investigation. Where termination is not due to player misconduct, any verified real-money balance (excluding bonus funds) will be returned to the player via their registered payment method within a reasonable timeframe.

8.1 Player-Initiated Closure

You may request to close your wjpiso account at any time by contacting our support team. Upon closure, any remaining real-money balance will be returned to your registered payment method after all pending bets are settled and any applicable wagering requirements are assessed.

All content on the wjpiso Platform — including but not limited to software, source code, game content, graphics, logos, trademarks, trade names, text, audio, video, and the overall look and feel of the Platform — is the exclusive property of wjpiso or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the wjpiso Platform solely for your personal, non-commercial gaming purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any wjpiso content
• Modify, adapt, translate, or create derivative works based on wjpiso content
• Use any wjpiso trademark, logo, or brand name without prior written consent
• Frame or mirror any part of the wjpiso Platform on any other website or application

Any unauthorized use of wjpiso intellectual property is a material breach of these Terms and may give rise to legal action.

To the fullest extent permitted by applicable Philippine law, wjpiso, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to technical failures, game malfunctions, or communication errors
• Unauthorized access to your account resulting from your failure to maintain credential security
• Interruption, suspension, or termination of the Platform or any service
• Errors or inaccuracies in game odds, scores, or results caused by data feed failures
• Any loss or damage arising from your reliance on information provided on the Platform

In all cases, wjpiso's maximum aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your wjpiso account in the 30 days preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude wjpiso's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

wjpiso collects, processes, and stores your personal data in accordance with our Privacy Policy and the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using the wjpiso Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

Your personal data is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the provision of wjpiso services. wjpiso does not sell your personal data to third parties. For full details on how your data is collected, used, and protected, please refer to our Privacy Policy.

wjpiso is committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activity. The following responsible gaming features are available to all wjpiso players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings. Limit increases take effect after a 24-hour cooling-off period.
• Loss Limits: Set maximum loss thresholds to prevent spending beyond your means.
• Session Time Reminders: Configure alerts to notify you when you have been playing for a specified duration.
• Self-Exclusion: Request temporary or permanent self-exclusion from the wjpiso Platform at any time by contacting our support team. Self-exclusion takes effect immediately.
• Reality Checks: Periodic on-screen notifications reminding you of your session duration and net gaming activity.

wjpiso strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to access the Platform. If you are concerned about your gaming behavior or that of someone you know, please visit our Responsible Gaming page for resources and support.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the wjpiso Platform, you agree to first attempt to resolve the dispute informally by contacting wjpiso's customer support team. wjpiso will endeavor to resolve all disputes within 14 business days of receiving a formal written complaint.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. wjpiso's decision on all gaming-related disputes — including bet settlements, game outcomes, and bonus eligibility — is final and binding, subject to applicable regulatory oversight.

13.1 Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

13.2 Entire Agreement

These Terms & Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and wjpiso with respect to your use of the Platform and supersede all prior agreements, representations, and understandings.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the wjpiso Platform, please contact our support team. We are available 24 hours a day, seven days a week via live chat on the wjpiso website and mobile app.

For formal written inquiries, you may contact us by email. Please include your registered account username and a clear description of your inquiry to help us respond as efficiently as possible.

Email: [email protected]

wjpiso aims to respond to all email inquiries within 24 hours. Live chat inquiries are typically resolved within five minutes.